Where to begin?

We offer a free-of-charge consultation period to understand your business specifics in order to identify the most fitting automation solutions. We will help you identify where automation could be applied and what benefits could it provide in both short-term and long-term. Click the button below to the see automation solutions we offer.

Solutions by industry

Automation solutions

IT Service Management (ITSM) / Helpdesk automation

Reduce your operational costs by automating your helpdesk on multiple channels – live-chat, email and self-service.

We provide solutions such as autonomous ticket registration by analyzing any type of inbound content (text, attachments etc.).

Intelligent call routing (with autonomous remote calls) is one of the options as well.

Customer support automation

Customer support automation solutions to analyze inbound inquiries and generate a response for your customer (say, your customer asks if some product is currently available, etc.)

We analyze inquiries of your customers and provide a fair estimate what amount of inquiries could be automated.

This solution is perfect for e-commerce, insurance, travel, products distributors / warehouses and similar companies which must handle a large amount of inquiries.

Accounting automation (integrated with various CRMs (incl. custom) and accounting software)

Automate your accounting - automatically capture and analyze incoming invoices' content (PDF + other file formats; scanned invoices (images)).
Export the aggregated data and import it into any accounting software you use.

Your business case

Contact us to discuss your business case.

We'll meet with you to discuss possible solutions to your problem(s). Our goal is to be certain that we can suggest a robust solution that fits your needs perfectly.

Contact us

IT Service desk / Helpdesk integrations

Blue bridge

Our clients

Blue bridge

Contact us

By email

hello@yellowhmk.com

By phone

+370 (677) 45 304

Our office location

Svitrigailos str. 11B, Vilnius, Lithuania

Schedule a demo